Shipping policy

SHIPPING & DELIVERY POLICY

At Flag Out Golf, every piece of apparel is printed and custom-made on demand specifically for you once an order is placed.

1. Order Processing & Production Time

 Standard Production: Please allow 2 to 5 business days for your apparel to be printed, inspected, and packed before it is handed off to the shipping carrier.

 Peak Seasons & Holidays: Production times may extend to 5–7 business days during major holidays or sales events.

 Note: Orders placed on weekends or official holidays will begin production the following business day.

2. Shipping Speeds & Transit Times

Once production is complete, your package will be shipped via standard carrier service. Total delivery time equals Production Time + Transit Time.

3. Order Tracking

As soon as your order ships, you will receive an automated email notification containing your tracking number and a link to trace your shipment. Please allow up to 24 hours for the carrier to update tracking activity.

4. Wrong Shipping Address Disclaimer

It is the customer's responsibility to review and ensure the shipping address entered at checkout is correct. Flag Out Golf is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to our fulfillment facility due to an incorrect address, you will be responsible for the cost of re-shipping the item.

5. Lost, Stolen, or Delayed Packages

 Carrier Delays: Flag Out Golf is not liable for shipping delays caused by weather, natural disasters, or carrier bottlenecks.

 Delivered Status: If your tracking information states that your package was delivered, but you have not received it, please check with neighbors, building management, or your local post office. Flag Out Golf is not responsible for packages stolen or misplaced after confirmed carrier delivery.

6. Multiple Package Shipments

If you order multiple items (e.g., hats, polos, and hoodies), they may be printed at different specialized production facilities and arrive in separate packages with unique tracking numbers at no extra charge.

7. Contact Us

For any questions regarding your order status or shipment, please email us at flagoutgolf@outlook.com with your name and order number.